faq

Why eddieandbarkus?

Service

The service at eddieandbarkus is unparalleled. We have a passion for delivering impeccable lodging, daycare, and grooming experiences.

Facility

Our facility offers the newest, state-of-the-art dog boarding hotel, daycare and grooming in the area. You’ll have the peace of mind knowing your dog will have an exceptional experience in a clean, safe and fun environment.

Location

We are conveniently located in Holland, off Chicago Drive and Paw Paw Dr.

What is the evaluation process?

We have an easy application and evaluation process that all dogs must complete before they come to eddieandbarkus to ensure the safety of all of our guests.

My dog goes to another daycare; do they still need the evaluation process?

Yes. We want to know as much as possible about every dog so that we can provide the best care for each guest.

My dog has health issues; can he/she still come?

Our trained staff is capable of caring for and treating any dog that has passed our evaluation process. We will administer medications at no additional charge. Unfortunately, we cannot administer injectable medications.

What vaccinations are required?

The following vaccines are requires: Rabies, Bordetella, and Distemper vaccinations for every dog. These vaccinations must be documented by your veterinarian. Also, all guests must be spayed or neutered at 6 months.

What is your cancellation policy?

You will need to cancel 48 hours prior to the reservation or your card will be charged a $50.00 fee.

What do I bring for my dog during their stay?

You will want to bring enough food for your dog’s stay with us. Also, you can bring treats if this is a normal part of their diet. Additionally, you may bring a bed, blanket or small crate from home to ensure the comfort of your pet.

Why is eddieandbarkus different from other boarding and daycare facilities?

With state-of-the-art facilities and an experienced staff, we will do everything we can to make your dog’s stay with us safe and enjoyable. Our overnight accommodations are quiet, clean, and comfortable with surround sound music provided. It is our commitment to keep your dog happy, safe and comfortable.

Is this environment safe for all sizes of dogs?

Yes, each dog is placed with a playgroup based on size and temperament, and supervised by our well trained staff. This ensures each guest’s comfort and safety!

Can I take a tour?

You are invited to stop by to tour our facilities and meet our staff. You’ll see firsthand how we interact with our guests and how they socialize with each other. While we welcome walk-ins, to ensure your convenience, please call ahead.

Do you provide outdoor play areas?

Yes. Our facility features indoor and outdoor play areas for dogs of all sizes and personalities.

Do you accept puppies?

Puppies of at least 16 weeks of age that have completed vaccinations, application and evaluation process are welcome.

Why do you require an evaluation?

The evaluation process is all about safety. As a dog owner you have to be confident in knowing that your dog will be cared for and comfortable. During this process we’ll address your questions and concerns while making sure that your dog will enjoy his or her stay.

What if my dog doesn’t play well with others?

All dogs are evaluated beforehand so that we can assess each dog individually.

What do you do in case of illness or injury?

In addition to our highly trained and experienced staff on hand, eddieandbarkus will work closely with your veterinarian if needed.

What do I need to make a reservation?

You will need a credit card number along with current vaccinations, the application filled out, our policies and procedures signed, and the evaluation process completed.

What time should I drop off my dog for their boarding hotel stay?

We accept check-ins throughout weekdays until 7:00pm, Saturdays 8:00am – Noon, and Sunday’s 3:00pm – 5:00pm. We encourage you to bring your dog in early in the day, this way they can adapt quickly to their surrounding and enjoy a full day of fun in our daycare.

What do you provide for my dog while they stay?

We provide beds, bowls and durable toys for the dogs to share in our daycare.  

Do you have naptime?

Yes, every dog needs a nap. We schedule nap time from 11-1 every day to keep our guests healthy and rested.

Learn more about our services

Grooming

Hotel

Daycare for Dogs

Daycare

Daycare for Dogs

Day of Care

Get In Touch

11071 Watertower Ct.

Holland, MI 49424

616-888-0447

holland@eddieandbarkus.com

Hours

Monday – Friday: 7:00am – 7:00pm

Saturday: 7:00am – 7:00pm

Sunday: 8:00Am – 5:00pm